Certified ISO 20000:2018 Lead Auditor

Certified ISO 20000:2018
Lead Auditor

Audit IT service management systems with confidence and ensure compliance with ISO 20000:2018 standards

Master the Audit of IT Service Management Systems

The Certified ISO 20000:2018 Lead Auditor certification validates a professional’s ability to lead and conduct audits of IT Service Management Systems (SMS) in alignment with the ISO 20000:2018 standard. This certification is essential for individuals looking to formalize their skills in auditing IT service management to ensure their organization’s IT services meet international standards.

Program Overview

What You’ll Gain:

The Certified ISO 20000:2018 Lead Auditor certification equips you with the expertise required to audit IT Service Management Systems (SMS) based on ISO 20000:2018 standards. By gaining this credential, you’ll ensure that IT services are effectively audited for compliance, service optimization, and continual improvement within the organization.

Pre-Requisites:

To qualify for this certification, candidates must have:

  • At least 3 years of experience in IT service management.
  • At least 1 year of experience in auditing or managing IT service audits.

Certification Details

Preparatory Course:

No formal preparatory course is required for this certification. However, comprehensive reading materials, study suggestions, and a mock exam will be provided to ensure you are well-prepared for the assessment.

Certification Process:

This is an assessment-based certification offered entirely online through the GSD Council. Successful candidates will receive:

  • A verifiable e-Certificate
  • A physical certificate
  • IHRI Privilege ID (providing access to further professional benefits)

Validity & Investment

This certification comes with lifetime validity, ensuring that once earned, your expertise will be recognized for years to come.

The total investment for this certification is PHP 20,000 (USD 350), which includes all study materials, the mock exam, and the final assessment.

Who Should Apply?

This certification is ideal for:

  • IT auditors responsible for auditing IT Service Management Systems.
  • Service managers managing IT services and ensuring their compliance with industry standards.
  • Compliance professionals focused on IT service management and continuous improvement in service delivery.

Solidify Your Expertise.
Take the Next Step
in Your Career.

By earning the Certified ISO 20000:2018 Lead Auditor certification,
you will gain internationally recognized credentials that validate your ability
to conduct IT service management audits. Lead your organization’s service
management toward continual improvement and compliance with ISO standards.

Ready to Get Certified?

Take the next step in your professional journey by earning globally recognized certifications that validate your expertise and set you apart as a leader in data privacy and security.

GET CERTIFIED
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